SHIPPING INFORMATION & RETURN POLICY

GENERAL INFORMATION

  • Free ground shipping for orders placed over $50
  • Orders are processed Monday to Friday. Orders placed during off-hours (such as weekends and major holidays) will be shipped the following business day.
  • Back ordered products will be shipped once stock becomes available.
  • Orders with multiple products may be shipped separately if product is not immediately available.

ORDER PROCESSING

After you place an order, you will receive an order confirmation email. Our warehouse team will then begin the process of packaging and shipping your order, this process can take between 24 to 72 hours. Once your order has shipped from our warehouse, a follow-up email will be sent that will include your tracking information.

DOMESTIC ORDERS

Orders shipped from our Canada warehouse will be shipped via Purolator unless we are notified during the checkout process.

INTERNATIONAL SHIPPING

We do not accept orders shipping outside of Canada at the moment.

RETURN POLICY

WPCI will gladly accept the return of accessories purchased from our site within 15 days of the original purchase date. It must be returned in its original packaging, be in 'like new' condition and include the receipt. Certain restrictions may apply. We do not accept returns on earpieces and batteries. Restocking fee may apply on special order items. The cost to ship a return item back to WPCI, will be the responsibility of the customer.